Library: Instant Messaging

Ask us your question via IM (Instant Messaging)! 

Contact us from your own IM account with one of our screen names:

uplibhelp (AOL)
uplibhelp (Meebo)
uplibhelp (Yahoo Messenger)
uplibhelp@hotmail.com (MSN Messenger)

Or, IM us using the box below (no account needed!):

The Clark Memorial Library's IM service is intended for UP students, faculty, and staff.  Non-UP patrons are encouraged to use L-net, an online reference service provided by Oregon's libraries.

Hours of Service

The IM service will be available whenever a staff member is present at the library Reference Desk. IM questions will be answered on a first-come, first-served basis.  If desk staff is busy helping patrons in-person, it may take a bit longer to answer your IM.  During the regular term, the hours are:

As an alternative, please feel free to email us at library@up.edu, call the Reference Desk at 503-943-7788, or visit us in person. Outside of the library's hours, try the L-net virtual reference service.

IM Safety

For your safety, please do not send sensitive information (such as your password, ID #, etc) via IM. Also, do not send or download files through IM, as they may contain viruses. For more information, see Microsoft's 5 Steps to Help Avoid Instant Message Viruses.