Library: Circulation FAQ
UP students, faculty and staff
UP Alumni (with verification from the alumni office)
Students & faculty from schools in the Orbis Cascade Alliance (bring your school ID card)
Students & faculty from NAPCU Institutions (bring your school ID card)
Residents of the city of Portland are eligible to receive a free Portland community card that allows them to check out materials from the Clark Library.
All others may purchase a fee card for:
- $ 15 for 3 months
- $ 30 for 6 months
- $ 45 for 9 months
- $ 60 for 12 months
UP students, faculty and staff: Your UP ID card is your library card.
Note: as of Summer 2014, the library barcode has been changed to the UP ID number for all users. Users who have an ID card with a sticker on the back of the card are encouraged to obtain a new ID card from Public Safety (though users may still check out materials with your existing ID card)
Alumni: obtain an alumni card from the Alumni Office. Bring the alumni card to the to the Library Service Desk and ask to be issued a barcode for checking out materials.
Portland residents: are eligible for a Portland community card
All others: purchase a fee card
Patron records are confidential and available to library staff only to carry out library operations. Questions regarding access to patron records should be referred to the Dean; in the Dean’s absence inquiries should be directed to the Head of Public Services.
See the Loan Periods chart to find out how long you can check out an item.
Book Stacks and Media:
$.25 per item per day/$10 maximum
$.50 per item per day/$10 maximum
$2.00 per item per hour/$20 maximum
Overdue fines will apply to items not returned to the library or renewed by the due date. To avoid these fines, there are several ways to renew loans on materials.
Replacement Fees for Lost Materials:
For lost or damaged UP Library materials, there is both a replacement charge and a processing fee associated with a lost or damaged item. The replacement charge is based on the average cost of library materials rather than the list price of a single item.
Books, Videos, DVDs:
$50 replacement charge + $30 processing fee
UP Library does not own Summit or Interlibrary Loan materials. Charges associated with lost or damaged Summit or ILL materials are as follows:
$60.00 replacement fee + $30 processing fee
Interlibrary Loan Materials:
The fee assessed by the lending library.
There are different options for asking for renewals or obtaining another copy of an item, depending on what the item is and where it came from – choose the method that is most convenient for you:
Items from UP's collection:
- Call (503) 943-7111 / (800) 841-8261 or email email@example.com and ask to renew your books. Be sure to give complete information about the items you wish to renew.or
- Renew books online by accessing My Library Accountor
- Stop by in person at the Library Service Desk (you don't have to have the items with you in order to renew the materials)
Summit items: No renewals are permitted for Summit items. Below are some options to pursue if you need the material for longer than the 6-week loan period:
- 4-5 days before your item is due back, request the same item again from Summit – a different copy will be sentor
- Call 503-943-7111 or email firstname.lastname@example.org and explain your need to a Circulation Supervisor; it may be possible to work out an arrangement with the lending library.or
- If no other copies are available, submit an Interlibrary Loan request via your UP ILLiad account.
Interlibrary Loan items Interlibrary Loan renewals are at the discretion of the lending library and may not be possible for all items.
Reserve Materials including Course Reserves and Laptops can be renewed but only after a wait period. This wait period is designed to give other members of the community an opportunity to check out the item.
- 4-hour course reserves require a 15-minute wait period.
- 24-hour laptop checkout requires a one-hour wait period.
It depends. If the loss occurred less than 6 months ago AND we haven't already repurchased the book (or another to take its place) then yes, the library can provide a refund (or credit your Banner account) for the loss. Just bring the book back to the Library Service Desk and be sure to ask the Supervisor if a refund is possible.
- If you plan to pick up the book at a library other than University of Portland, you first need to visit the library in person, and identify yourself as a University of Portland student who needs to be adopted into their library system.
- In order to pick up books at another library where you have been adopted, you will need to request items through the library catalog of the library that has adopted you.
- Go to the home page of the adopting library, connect to their library catalog, and search for an item that you wish to request.
- From the list of search results, choose the Get It link. (Note: some libraries may use different labels for the "Get It" link, such as "Find & Request")
- Look for a link or button to "Sign in" in order to see requesting options. Sign in using the credentials provided to you by the adopting library. If you are not sure how to sign in, please contact the adopting library for assistance.
- After signing in, you should see a link to request the item. Choose this link to make your request.
- You should receive an email when the item is ready to be picked up at the adopting library.
You can return Summit books to the Clark Library or to any participating library. The book will be sent back to the lending library.