Library Chat is available 24/7. UP Librarians and student reference assistants monitor
Library Chat during all the hours the library is open. During the regular term, the hours are:
M - Th
9:00 a.m. - midnight
9:00 a.m. - 6:00 p.m.
10:00 a.m. - 9:00 p.m.
10:00 a.m. - midnight
After hours, you can still get help from librarians at various academic and public libraries.
Library Chat questions will be answered on a first-come, first-served basis. If desk staff is busy helping patrons in-person, it may take a bit longer to answer your question.
As an alternative, please feel free to email us at firstname.lastname@example.org, call the Research Desk at 503-943-7788, or visit us in person.
For your safety, please do not send sensitive information (such as your password, ID #, etc) via chat. Also, do not send or download files through chat, as they may contain viruses. For more information, see Microsoft's 5 Steps to Help Avoid Instant Message Viruses.