Accessibility Services

The Clark Library is committed to providing accessible access to our building and services. If you need assistance, please ask at the Library Service Desk on the main floor, call 503.943.7111, or email library@up.edu.

Building Access

  • The library's entrance has a ramp (to the left of the stairs) and the entryway has automatic sliding doors.
  • Within the building there is a full-sized elevator for moving between floors.
  • Accessible restrooms are available on every floor of the library.
  • Service animals are welcome; however, in keeping with the university's Policy on Service and Support Animals emotional support animals are not allowed.   Study Room 203 has been set aside as a Service Dog free zone for those with allergies to dogs.

Locating or Reaching Library Materials

  • Library staff can assist with locating or reaching shelved library materials. Please ask at the Service Desk on the main floor, or call 503.943.7111 for assistance.
  • If you have a large number of items to be retrieved, please contact us prior to your visit to the library.

Placing Books on Hold

  • Library staff can retrieve books and media from the lower floor and place them on hold for pickup at the Service Desk on the main floor.  To place items on hold:
  • Sign in to My Account
  • Select a book, DVD, or CD  title
  • Under Get It, select Request UP’s copy
  • Library staff retrieve items a few times per day; you will receive an email when they are available for you to pick up.

Scanning and Accessibility

  • If you require accessible alternate format textbooks and text materials for your coursework (such as electronic format or screen reader format), please contact Accessible Education Services.
  • The Library works closely with Accessible Education Services and uses Optical Character Recognition (OCR) software to ensure that electronic course reserve materials are screen reader ready. 
  • For questions about course reserves, please contact Jane Scott (scottj@up.edu, 503.943.7420)

Media

  • The library works closely with Academic Technology Services and Media Services to ensure that media is accessible.
  • For questions about accessibility and media, please contact Jane Scott (scottj@up.edu, 503.943.7420)

Low Vision Magnifier

  • An Aladdin Reader, which magnifies printed materials, is available on the main floor near the grand staircase.

Other Services

  • Additional accommodations are provided on an as-needed basis to help patrons with using the facility and collections.
  • To ensure that a staff member is available, call the Service Desk at 503.943.7111 to make an appointment.