Get Help / Contact Us

Contact Information

Staff Directory

Phone: 503.943.7111 or 1.800.841.8261 x7111

Personalized Research Help

Reference Librarians: Diane Sotak, Heidi Senior, Stephanie Michel

1) Use Library Chat to ask questions from anywhere. It's staffed by UP librarians (when available). When UP librarians are offline, Answerland librarians are on chat and ready to take your questions.


2) Make an appointment to talk with a librarian in-person, online or by phone to get in-depth help with an assignment or topic, to learn advanced skills, or to identify sources in specific subject areas. A one-on-one consultation can be a real time saver and increase your research efficiency. Learn how to make an appointment.

3) Email your question to We try to respond within 24 hours or less.

4) Call: 503.943.7788 (toll-free 1.800.841.8261 x7788) and leave a message on our voicemail; we will return your call soon.

5) Drop by the Research Desk on the main floor, which is staffed most hours that the library is open.

6) Explore online help resources:

Mailing Address

Clark Library
5000 North Willamette Blvd.
Portland, OR 97203-5798